Delivery Policy

TERMS AND CONDITIONS FOR DELIVERY OF GOODS

WHERE AND WHEN DO WE DELIVER

Goods ordered through this website can only be delivered to Austria, Belgium, Denmark, Holland, Ireland, Italy, Portugal, Spain, Sweden and United Kingdom (including Northern Ireland and Isle of Man)

Please note that we currently do not ship to:

1. British Overseas Territories, the Channel Islands, Gibraltar, and British Forces Post Offices (BFPOs);

2. Livigno, Vatican City and Republic of San Marino;

3. Dutch Overseas Territories;

4. Ceuta & Melilla, Andorra, Gibraltar, Canary Islands and Balearic Islands;

5. PO Boxes.

All Goods are shipped from our warehouse in Almelo (The Netherlands) and any returns will need to be sent back there.

Delivery is by standard courier during normal business hours, Monday to Friday (excluding Public Holidays) and delivered within approximately 4 working days.

If you choose the Express Delivery, orders will be delivered within approximately two working days. 

Please note: 

i. Although it is our goal to deliver within the above mentioned lead times, delivery dates are not guaranteed as shipments are handled by third parties.

ii. Order cut-off times are provided as guidelines only and do not take into account possible delays caused by payment authorization. 

iii. Orders will be processed in accordance with the Terms and Conditions of Sale.

iv. We are unable to redirect orders once  your order has been placed.

DELIVERY CHARGES

Delivery charges apply to your Order based on the type of delivery:

Austria: Free Standard Shipping; Express Shipping 12,00 €;

Belgium: Free Standard Shipping; Express Shipping 6,00 €;

Denmark: Free Express Shipping;

Ireland: Free Standard Shipping; Express Shipping 12,00 €;

ItalyFree Express Shipping;

NetherlandsFree Standard Shipping; Express Shipping 6,00 €;

Portugal: Free Express Shipping;

SpainFree Express Shipping;

SwedenFree Express Shipping;

United KingdomFree Standard Shipping; Express Shipping 8,00 €;

 

We may, from time to time, apply free shipment promotions for limited periods.

TAXES & DUTIES

Taxes and duties are calculated according to your shipping destination and itemised in the checkout page and on the Order Confirmation.