Transparency & Accountability|Models of Impact
Talking is good, but action and results are better. Here’s how we’re moving from understanding to action and from action to positive economic, environmental and social impact:
Reporting
Comparable, consistent and credible reporting on CSR strategy allows us to make better evaluations and create better strategies.
- Quarterly Reporting: Starting in 2008, Timberland will be reporting on key CSR performance indicators on a quarterly basis. We believe this level of disclosure will provide invaluable feedback loops to help us achieve the bold goals set forth in our long term CSR strategy.
- CSR Report: We have moved to publishing a complete Corporate Social Responsibility report every other year that summarises our work in sustainability for the previous 24 months. The next report will be published in spring of 2009, documenting our environmental and social footprint for the years 2007/8.
- Facility Report: In November of 2006, we published our first Facility Reporting Project, this report includes baseline performance information for the Recreational Footwear Company (RFC) factory in the areas of global human rights, environmental stewardship and community involvement. This factory is owned by Timberland and is located in Santiago, Dominican Republic.
- Nutritional Label: We created a "nutritional” label for our footwear boxes in Fall 2006. The label—visually similar to what you might find on a box of cereal—details the impact of the corporation in the areas of the environment, community and supply chain.
- Green Index™: In 2007, we introduced the Green Index™ rating. This rating gives consumers clear and easy to understand information about the impact their footwear choices have on the environment. The product-specific environmental information includes climate impact, chemicals used, and resource consumption.
Engagement
Our stakeholders challenge us and drive us to be more responsible corporate citizens. As our relationship deepens with these individuals and organizations, the understanding of our impact on the world increases—profoundly influencing our approach to environmental stewardship and social justice.
- Apparel and Footwear Stakeholder Team: Through our relationship with Ceres, we convene a diverse set of stakeholders to review and provide guidance on our work in sustainability. The current team includes investors, labor rights activists, supply chain experts, environmental NGOs, consumer advocates, community partners and a supplier from our supply chain. This group has given us input on the development of our Green Index™ rating, as well as the selection of content and review of strategies for both our CSR report and RFC Facility Report.
- Facility Report Stakeholder Engagement: In late 2006, the Recreational Footwear Company (RFC), in partnership with the Center for the Investigation of Woman’s Actions (CIPAF), a Santo Domingo-based NGO, hosted a stakeholder engagement event in downtown Santiago. The intent was to open the factory doors to convene community stakeholders for a discussion on the information presented in the facility reporting. Approximately 80 stakeholders attended the event, including representatives from the employee community, local and global NGOs, government, universities, community-based organizations and other business organizations. Participants commented that there was real dialogue between the stakeholders at the event.










